Want to know one of the questions we get asked a lot? It’s this:
“How do I contact WordPress support? What is WordPress support phone number? How do I reach WordPress technical support?”
These questions and many more like them.
Now the thing is, there is no such thing as a WordPress support phone number or email.
WordPress is open source software you can use with an independent web host to run your website.
What is Open Source Software?
“Open-source software (OSS) is computer software with its source code made available with a license in which the copyright holder provides the rights to study, change, and distribute the software to anyone and for any purpose.” — Wikipedia
Again, according to Open Source Initiatives:
Open source software is software with source code that anyone can inspect, modify, and enhance. “Source code” is the part of software that most computer users don’t ever see; it’s the code computer programmers can manipulate to change how a piece of software — a “program” or “application” — works.
What this basically means is that WordPress is a free tool and since the organization itself and a huge group of volunteers are giving you free software, they don’t have to also provide one on one 24/7 free support.
But not to worry, there’s good news:
The good news is that you are not left in the cold confused. Here are 9 easy but effective ways you can find WordPress help:
1. WordPress.org documentation found on their website
WordPress.org does provide extensive documentation — sort of like the encyclopedia of WordPress — for support.
They also provide a WordPress Support forum where you can ask questions, and volunteers can answer.
You will almost always find answers to questions there. You don’t even need to ask, others ran into the same issue before you did and asked same questions as you would have asked.
In the WordPress.org Support Forums, simply search using keywords in your question, you can often find people have already addressed the same issue.
2. Hire a WordPress support service
The WP support service you choose will handle your wordpress for you while you focus on your business.
3. Web hosts
Some web hosting services may also offer you WordPress help. This is particularly true for web hosting companies that offer specialized WordPress hosting such as Siteground, WP Engine, and Bluehost. Most of them even have several WordPress tutorials on their knowledge base.
4. Specific Theme and Plugin Support
Most theme and plugin developers will be willing to help if you ask. Premium themes and plugins usually come with premium support.
5. Your friends
If you have a friend running WP site, you can enlist their help. Set some time to get together, and ask them how it works. Do something nice for them in return.
6. WordPress tutorials online
There are several free and paid WordPress tutorials online. If you search online you’ll find them and you’ll know WordPress better than the average user by reading to those tutorials.
7. Online videos
There are many free WordPress videos on YouTube with useful information on how to do stuff with WordPress.
This is especially helpful when you are just starting out to visually see what is going on, to follow the steps, etc.
8. Ask us
And yes, we’re always here to help you with your WordPress needs. If you have any questions or need any help regarding WordPress, you can always reach out to us at info(at)legitwphelp(dot)com.